Pocket Desk

How to Delete Pocket Desk. save (4.07 MB)

Published by ALM Works

We have made it super easy to delete Pocket Desk for JIRA account and/or app.

Guide to Delete Pocket Desk for JIRA 👇

Things to note before removing Pocket Desk:

  1. The developer of Pocket Desk is ALM Works and all inquiries must go to them.
  2. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like ALM Works to delete all your data it holds. ALM Works must comply within 1 month.
  3. The CCPA lets American residents request that ALM Works deletes your data or risk incurring a fine (upto $7,500 dollars).


     

↪️ Steps to delete Pocket Desk account:

1: Visit the Pocket Desk website directly Here →

2:   Contact Pocket Desk Support/ Customer Service:

  1. Verified email  


  2. 0% Contact Match


Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold Pocket Desk for JIRA until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the Pocket Desk for JIRA app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose Pocket Desk for JIRA, » then click "Uninstall".

Have a Problem with Pocket Desk for JIRA? Report Issue




🎌 About Pocket Desk for JIRA


1. ** NOTE: Requires Atlassian JIRA with JIRA Service Desk and Pocket Desk Connector add-ons installed.

2. It helps service desk team members to keep track of their most urgent task and the time left to address it.

3. Pocket Desk is a mobile companion for JIRA Service Desk.

4. - Tracks and shows metrics for the pinned issue, such as “Time to respond”.

5. - When offline, continues to show issue information and live metrics.

6. - Notifies you when SLA status of the pinned issue changes (so you may need to hurry).

7. - Shows the SLA status (grey - yellow - red) according to goals defined for SLA.

8. - Periodically synchronizes issue content when online.

9. - Option to gather debug information for support purposes.

10. - Shows basic issue content only (summary, description, comments, attachments) - does not show fields.



Alternative apps you can try: