We have made it super easy to delete Pocket Desk for JIRA account and/or app.
Table of Contents:
Things to note before removing Pocket Desk:
1: Visit the Pocket Desk website directly Here →
2: Contact Pocket Desk Support/ Customer Service:
Deleting from Smartphone 📱
1. ** NOTE: Requires Atlassian JIRA with JIRA Service Desk and Pocket Desk Connector add-ons installed.
2. It helps service desk team members to keep track of their most urgent task and the time left to address it.
3. Pocket Desk is a mobile companion for JIRA Service Desk.
4. - Tracks and shows metrics for the pinned issue, such as “Time to respond”.
5. - When offline, continues to show issue information and live metrics.
6. - Notifies you when SLA status of the pinned issue changes (so you may need to hurry).
7. - Shows the SLA status (grey - yellow - red) according to goals defined for SLA.
8. - Periodically synchronizes issue content when online.
9. - Option to gather debug information for support purposes.
10. - Shows basic issue content only (summary, description, comments, attachments) - does not show fields.