NHS COVID-19

How to Delete NHS COVID-19. save (9.38 MB)

Published by Department of Health & Social Care

We have made it super easy to delete NHS COVID-19 account and/or app.

Guide to Delete NHS COVID-19 👇

Things to note before removing NHS COVID-19:

  1. The developer of NHS COVID-19 is Department of Health & Social Care and all inquiries must go to them.
  2. The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Department of Health & Social Care to delete all your data it holds. Department of Health & Social Care must comply within 1 month.
  3. The CCPA lets American residents request that Department of Health & Social Care deletes your data or risk incurring a fine (upto $7,500 dollars).


     

↪️ Steps to delete NHS COVID-19 account:

1: Visit the NHS COVID-19 website directly Here →

2:   Contact NHS COVID-19 Support/ Customer Service:

  1. 46.15% Contact Match


Deleting from Smartphone 📱


Delete on iPhone:


  1. On your homescreen, Tap and hold NHS COVID-19 until it starts shaking.
  2. Once it starts to shake, you'll see an X Mark at the top of the app icon.
  3. Click on that X to delete the NHS COVID-19 app.

Delete on Android:


  1. Open your GooglePlay app and goto the menu.
  2. Click "My Apps and Games" » then "Installed".
  3. Choose NHS COVID-19, » then click "Uninstall".

Have a Problem with NHS COVID-19? Report Issue




🎌 About NHS COVID-19


1. The app can be used when travelling across England, Wales, Northern Ireland, Jersey and Gibraltar, detecting contact tracing app users (regardless of them using different official apps), and alerting them if they have been in contact with someone who later reported a positive test result in the app.

2. Latest information: Find out the latest COVID-19 guidance and know the level of coronavirus risk in your local area.

3. The NHS COVID-19 app is the official contact tracing app for England and Wales and is one of the fastest ways of knowing if you’re at risk from COVID-19.

4. Available in English, Welsh, Arabic (Modern Standard), Bengali, Chinese (Simplified), Gujarati, Polish, Punjabi (Gurmukhi script), Romanian, Somali, Turkish and Urdu.

5. We have worked with medical experts, privacy groups, at-risk communities and we’ve shared knowledge with the teams working on similar apps in many countries.

6. The app is UKCA marked as Class I medical device in the United Kingdom and developed in compliance with Medical Devices Regulations 2002 (SI 2002 No 618, as amended).

7. Alerts: Find out when you’ve been near other app users who have since tested positive for coronavirus.

8. Symptoms: Check if you have coronavirus symptoms and follow the latest guidance.

9. COVID-19 has not gone away, so it’s important to remember the actions you can take to keep yourself and others safe.

10. Download the app and keep it up to date to receive the latest guidance.

11. The app uses proven privacy software developed by Apple and Google, designed so that nobody will know who or where you are.

12. The app has been built in collaboration with some of the most innovative organisations in the world.

13. Everybody needs to continue to act carefully and remain cautious.

14. You can delete your data, or the app, at any time.



Alternative apps you can try: