How to Delete COVID Alert. save (8.47 MB)
Published by Health Canada / Santé CanadaWe have made it super easy to delete COVID Alert account and/or app.
Table of Contents:
Guide to Delete COVID Alert 👇
Things to note before removing COVID Alert:
- The developer of COVID Alert is Health Canada / Santé Canada and all inquiries must go to them.
- The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like Health Canada / Santé Canada to delete all your data it holds. Health Canada / Santé Canada must comply within 1 month.
- The CCPA lets American residents request that Health Canada / Santé Canada deletes your data or risk incurring a fine (upto $7,500 dollars).
↪️ Steps to delete COVID Alert account:
1: Visit the COVID Alert website directly Here →
2: Contact COVID Alert Support/ Customer Service:
- 88% Contact Match
- Developer: Maryland Department of Health
- E-Mail: MDH.MDCOVIDAlert@maryland.gov
- Website: Visit COVID Alert Website
- 60% Contact Match
- Developer: VDH
- E-Mail: covidwise@vdh.virginia.gov
- Website: Visit VDH Website
Deleting from Smartphone 📱
Delete on iPhone:
- On your homescreen, Tap and hold COVID Alert until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the COVID Alert app.
Delete on Android:
- Open your GooglePlay app and goto the menu.
- Click "My Apps and Games" » then "Installed".
- Choose COVID Alert, » then click "Uninstall".
Have a Problem with COVID Alert? Report Issue
🎌 About COVID Alert
1. Several times a day, COVID Alert checks a list of codes from people who tell the app they tested positive.
2. COVID Alert uses Bluetooth to exchange random codes with nearby phones.
3. Other phones using COVID Alert check the central server periodically throughout the day.
4. COVID Alert was built by Health Canada with the Canadian Digital Service on the private exposure notification framework by Apple and Google.
5. If you test positive for COVID-19 you will receive a one-time key with your diagnosis to enter into COVID Alert.
6. COVID Alert works by determining how far away other phones are by the strength of their Bluetooth signal.
7. Provincial and territorial governments are working to support COVID Alert across Canada.
8. It’s still helpful to keep COVID Alert on, no matter where you are.
9. The app asks permission to share your random codes from the last 14 days with a central server.
10. If they recorded any codes that match the codes in the central server, their user will be notified that they were exposed.
11. You’ll get a notification if a code you received matches one of the positive codes.
12. In some places, people cannot yet report a COVID-19 diagnosis through this app.
13. That way, when people are able to report a diagnosis, you’ll find out if you were near them.
14. It does not use or access any location data.
