How to Delete OTRS. save (38.43 MB)
Published by OTRS Inc. on 2023-08-28We have made it super easy to delete OTRS account and/or app.
Table of Contents:
Guide to Delete OTRS 👇
Things to note before removing OTRS:
- The developer of OTRS is OTRS Inc. and all inquiries must go to them.
- The GDPR gives EU and UK residents a "right to erasure" meaning that you can request app developers like OTRS Inc. to delete all your data it holds. OTRS Inc. must comply within 1 month.
- The CCPA lets American residents request that OTRS Inc. deletes your data or risk incurring a fine (upto $7,500 dollars).
↪️ Steps to delete OTRS account:
1: Visit the OTRS website directly Here →
2: Contact OTRS Support/ Customer Service:
- 100% Contact Match
- Developer: OTRS AG
- E-Mail: dev-account@otrs.com
- Website: Visit OTRS Website
Deleting from Smartphone 📱
Delete on iPhone:
- On your homescreen, Tap and hold OTRS until it starts shaking.
- Once it starts to shake, you'll see an X Mark at the top of the app icon.
- Click on that X to delete the OTRS app.
Delete on Android:
- Open your GooglePlay app and goto the menu.
- Click "My Apps and Games" » then "Installed".
- Choose OTRS, » then click "Uninstall".
Have a Problem with OTRS? Report Issue
🎌 About OTRS
1. This app allows you to access existing OTRS systems so that you can take requests and customer information on-the-go.
2. - Built-in browser support for accessing mobile version of the agent interface.
3. OTRS adds structure to the communication and workflows of your team.
4. Perfect for field service agents or for keeping an eye on things while away from the office.
5. - Notifications, customer data and quick overviews available at all times.
6. - Multiple account support, with one-tap to switch between them.
7. - Secure storage of user credentials on your device.
